Derby (Chaddesden, Oakwood, Spondon); Breadsall, Horsley, Little Eaton
My wife bought a car from here and suggested I get one too,what a great choice! I saw Jamie who made the whole process so easy and relaxed. Even when I agreed on a car but changed my mind overnight and wanted a different one,one call to Jamie and and it was changed and sorted with ease. I would highly recommend bristol street and personally Jamie was a star!
My car died and i work fulltime so need a replacement ASAP.. I walked in to Bristol St motors thinking I was going to get jumped on by salesmen trying to get the best deal out of me and say all the rubbish you expect out of a salesmen, so I walked in with my guard up as I didn't want to feel forced into a purchase. Then Jamie walked over to me he made me a drink and asked about my old car.. And what I used it for I explained I work full time I have children and I'm a very busy mum.. Jamie made sure no matter what that I would get a car that was suited to me and my life style but also suited to my salary...jamie is a family man himself and I felt that he really was doing the best he could do for me and not just to get a sale...because I got such great service my husband went to get himself a car and Jamie made it easy for us both... Thank you
Tried ordering some parts from parts department. What a joke, trying to get through to them. Spent 35mins trying. Left my number with switchboard 3 times for a call back. Never happened. Got parts from Robins & Day in the end.
Rubbish service. Got a car with this dealership and had nothing but problems from the get go. Seat belts didn’t retract up, radio never worked, banging noises at front of car, car over reved badly when driving at high speeds and had engine faults all in less than a year. Rang and asked for someone to look at the car, it was taken 3 times from me to resolve issues, was given back to me with the issues still present. Paid extra for warranty, never got used as they had no interest in the problems or my safety. Was told the seatbelt issue could not be resolved, went to a reliable garage I know of and they had this sorted within minutes. Never enjoyed or was happy with the service, never had a follow up to see if I was happy. Contacted loads to try and get issues fixed, had no reassurance or care. The car does not feel safe to drive in & now I’m having to get a new car earlier than I had planned. Was a waste of time. Wrote a complaint, never heard back, would not recommend. They do not provide reliable vehicles, in fact, with the issues I had, I don’t believe the car was checked properly before leaving. Never again.
Jamie was great answered all my questions and made buying my new car a pleasure
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